Tag Archives: AVOXI

AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform

AVOXI, the leading cloud communications platform specialising in contact centre and virtual number solutions, recently announced their ability to integrate must-have technologies like CRM into their contact centre platform. Continue reading AVOXI Integrates Salesforce, Dynamics and Zoho Into Their Cloud Communications Platform

AVOXI Announces Launch of Smart Queue Call Integration for Salesforce.com

PRESS RELEASE: AVOXI is pleased to announce the launch of the newest feature for Smart Queue, its virtual call center solution: Call Integration for Salesforce.com. The Smart Queue Call Integration for Salesforce.com automatically syncs inbound and outbound call information to the corresponding lead, contact, or account in the Salesforce.com CRM. Continue reading AVOXI Announces Launch of Smart Queue Call Integration for Salesforce.com

AVOXI Announces a New SMS Messaging Feature, AVOXI Alerts

PRESS RELEASE: With quick and seamless messaging becoming more and more essential in the modern business world, AVOXI is excited to announce the launch of an SMS messaging product, AVOXI Alerts. AVOXI Alerts is an easy-to-use alerting product that compliments AVOXI’s virtual call center software, Smart QUEUE. By providing another channel of communications, AVOXI Alerts expands the flexibility contact centers can have to improve their customer service. Continue reading AVOXI Announces a New SMS Messaging Feature, AVOXI Alerts