Tag Archives: chatbot

LogMeIn Acquires Artificial Intelligence and Chatbot Provider Nanorep; Bolsters Customer Engagement Portfolio

LogMeIn announced that it has agreed to acquire Nanorep, an innovative digital self-service, chatbot and virtual assistant company. Headquartered in Herzliya, Israel, Nanorep harnesses artificial intelligence and patented natural language processing technologies to create solutions that make self-service more engaging and intuitive. Continue reading LogMeIn Acquires Artificial Intelligence and Chatbot Provider Nanorep; Bolsters Customer Engagement Portfolio

Nanorep Included in Top 10 Chatbot Providers for Enterprise Customer Service Report

PRESS RELEASE: Nanorep Technologies, a leading provider of intelligent self-service, virtual customer assistants, and smart bot solutions, announced today it has been included in Forrester Research’s report, “The Top 10 Chatbots for Enterprise Customer Service.” Continue reading Nanorep Included in Top 10 Chatbot Providers for Enterprise Customer Service Report

Mahindra Comviva’s mobiquity® Wallet launches Chatbot for digital wallets

PRESS RELEASE: Mahindra Comviva, the global leader in providing mobility solutions, today announced the release of the new version of mobiquity® Wallet which comes with an embedded chatbot to assist wallet consumers through their digital payments journey with their banks. The new and improved mobile application provides an intuitive and intelligent conversational interface that helps banks to deliver an interactive and personalized experience to their customers. Continue reading Mahindra Comviva’s mobiquity® Wallet launches Chatbot for digital wallets

Aspect Software leading the chatbot revolution to transform the customer experience via Facebook Messenger

PRESS RELEASE: Aspect Software announced an initiative to accelerate consumer brand transactions and interactions through Facebook Messenger. New research from Aspect Software shows burgeoning consumer demand for messaging-based brand interactions. The Aspect Consumer Experience Index found that nearly 40 per cent of consumers would rather use messaging apps like Facebook Messenger for customer service versus a phone call. Continue reading Aspect Software leading the chatbot revolution to transform the customer experience via Facebook Messenger