Infobip, a global cloud communications platform, has integrated with Dialogflow, Google Cloud’s artificial intelligence (AI)-powered chatbot building platform, to provide enhanced messaging capabilities for Dialogflow customers. Continue reading Infobip to improve customer satisfaction with Dialogflow integration through partnership with Google Cloud
Tag Archives: Infobip
Infobip creates AI-powered chatbot for Uber, enabling its Delhi-NCR customers to book rides via WhatsApp
Infobip, a global cloud communication platform and leader in omnichannel engagement, has developed an AI-powered chatbot for Uber. A global first initiative, the chatbot enables customers to order rides via WhatsApp, creating a seamless booking experience. Continue reading Infobip creates AI-powered chatbot for Uber, enabling its Delhi-NCR customers to book rides via WhatsApp
Infobip integrates with ServiceNow to improve customer experience
Infobip, the global cloud communications platform, has integrated with ServiceNow to provide enhanced messaging capabilities for ServiceNow customers. The integration, available now in the ServiceNow® Store, improves the customer experience by using two-way messaging for customer support, resulting in faster response times, consistent messaging, and increased customer satisfaction. Continue reading Infobip integrates with ServiceNow to improve customer experience
Infobip builds an integration for HubSpot to enhance customer experience
Infobip, the global cloud communications platform, has built an integration with CRM platform HubSpot to provide WhatsApp and SMS messaging for HubSpot’s clients. Continue reading Infobip builds an integration for HubSpot to enhance customer experience
Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
Infobip, the global cloud communications platform, has completed the purchase of global Voice over Internet Protocol (VoIP) provider Peerless Network, having received federal and state level regulatory approvals. Continue reading Infobip completes Peerless Network acquisition strengthening its U.S. and global offer
Infobip collaborates with Microsoft to enhance digital communications
Infobip enhances its collaboration with Microsoft by integrating its WhatsApp and SMS channels to help businesses to deepen customer relationships, increase loyalty and boost sales. Continue reading Infobip collaborates with Microsoft to enhance digital communications