Medallia, the global leader in customer and employee experience, announced the opening of a new East Coast headquarters in Tysons Corner, Va., reinforcing its commitment to innovation, talent, and growth. Continue reading Medallia expands with new East Coast headquarters
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Medallia named a leader in employee experience management platforms by independent research firm
Medallia, the global leader in customer and employee experience, announced that it has been named a Leader in The Forrester Wave™: Employee Experience Management Platforms, Q2 2025, which evaluated 12 providers based on 23 criteria. Continue reading Medallia named a leader in employee experience management platforms by independent research firm
Medallia unveils vision for future of customer experience and seven AI-powered capabilities
Medallia, the global leader in customer and employee experience, announced its vision for the next generation of customer experience and seven AI-powered product innovations that will propel enterprise organisations to move from surveys and signals to actions and automation. Continue reading Medallia unveils vision for future of customer experience and seven AI-powered capabilities
Medallia announces Carrie Parker as Chief Marketing Officer
Medallia, the global leader in customer and employee experience, announced Carrie Parker as Chief Marketing Officer (CMO). Parker brings over 25 years of experience leading high-performing teams, transforming brands, and driving revenue growth for technology and SaaS companies. Continue reading Medallia announces Carrie Parker as Chief Marketing Officer
Medallia announces Fabrice Martin as new Chief Product Officer
Medallia, the global leader in customer and employee experience, today announced Fabrice Martin as Chief Product Officer (CPO). Martin brings over 30 years of leadership experience in product management and development at cloud-based enterprise software companies, including extensive industry experience as Chief Product Officer, Customer Experience at Qualtrics and CPO at Clarabridge. Continue reading Medallia announces Fabrice Martin as new Chief Product Officer
96% of businesses report AI has met or exceeded expectations, finds Medallia study
Medallia, the global leader in customer and employee experience has released its latest report, What CX Practitioners Really Think of AI, which has revealed that organisations are doubling down on artificial intelligence. Continue reading 96% of businesses report AI has met or exceeded expectations, finds Medallia study