The majority of call centres are seeing year-over-year increases in fraud activity, according to the 2022 Omnichannel Authentication Survey from Neustar, a TransUnion company. Continue reading Survey Finds Call Centre Threat Activity Rising; Legacy Authentication Methods Frustrate Customers and Fail to Prevent Fraud
Tag Archives: Neustar
Neustar and LiveVox Join Forces to Improve Outbound Customer Contactability
Neustar, a TransUnion company and LiveVox, a leading cloud-based provider of customer service and digital engagement tools, are collaborating to help improve outbound customer contactability. Continue reading Neustar and LiveVox Join Forces to Improve Outbound Customer Contactability
Daon Partners with Neustar
Daon, the digital identity trust company, announced a partnership with Neustar that enables Daon to provide an integrated solution for deterministic authentication through automatic number identification (ANI) validation. Continue reading Daon Partners with Neustar