Pindrop, a global leader in voice authentication, fraud and deepfake detection, announced a strategic partnership with Webex by Cisco, a leading provider of collaboration technologies powering customer and employee experiences, to bring Pindrop’s enterprise-grade solutions to the Webex Suite and Webex Contact Center. Continue reading Pindrop Brings Advanced AI Fraud Detection Across Communication Channels with Webex by Cisco
Tag Archives: Pindrop
Pindrop Secures $100 Million Financing
Pindrop, a global leader in voice authentication and security, announced it has secured $100 million in debt financing from Hercules Capital, Inc. Continue reading Pindrop Secures $100 Million Financing
Pindrop welcomes Kieran King as Chief Customer Officer
Pindrop, a global leader in voice technology, announced the appointment of Kieran King to the role of Chief Customer Officer. King’s 25-plus years of experience in B2B software-as-a-service (SaaS) strategy, sales, and marketing will enable Pindrop to achieve its next growth phase through a renewed focus on customer success. Continue reading Pindrop welcomes Kieran King as Chief Customer Officer
Pindrop and Odigo Partner to Provide Leading Voice Authentication and Fraud Detection Technology to Odigo Customers
Pindrop, a global technology leader offering security, identity, and intelligence for every voice, announced its partnership with Odigo, a global Contact Centre as a Service (CCaaS) solution provider, pioneer in the customer experience (CX) market. Continue reading Pindrop and Odigo Partner to Provide Leading Voice Authentication and Fraud Detection Technology to Odigo Customers
Call centre fraud increases 350 percent in 4 years
Pindrop, the pioneer in voice security and authentication announced in the global Pindrop Voice Intelligence Report 2018 that voice fraud has intensified and is on the up. Between 2016 and 2017, the overall rate of voice fraud increased by 47 percent, building on last year’s 113 percent increase. Over the last four years, the rate of voice fraud has climbed over 350 percent, showing no signs of slowing down. Continue reading Call centre fraud increases 350 percent in 4 years
Lloyds Banking Group and Pindrop awarded for best risk and fraud management programme
Pindrop, the pioneer in voice security and authentication, and Lloyds Banking Group have won the Gold Award for ‘best risk and fraud management programme’ at the European Contact Centre & Customer Service Awards 2017. Continue reading Lloyds Banking Group and Pindrop awarded for best risk and fraud management programme