Salesforce, the global leader in CRM, today announced Einstein Voice, a new platform service that brings the power of voice to millions of Salesforce users. With Einstein Voice, any user will be able to talk to Salesforce, opening up new possibilities for employees to work smarter and connect with their customers in engaging new ways. Continue reading Say Hello to Einstein Voice: Salesforce Ushers in New Era of Conversational CRM
Tag Archives: Salesforce
Michelin Transforms Customer Experiences with Salesforce
Salesforce, the global leader in CRM, announced that Michelin—one of the largest tire manufacturers in the world—is using Salesforce to reinvent its customer, partner and employee engagement experiences. Continue reading Michelin Transforms Customer Experiences with Salesforce
Salesforce Introduces myEinstein, Empowering Everyone to Build Custom AI-Powered Apps
Salesforce announced myEinstein, powerful machine learning platform services that enable admins and developers of all skill levels to build custom AI apps across Salesforce with clicks, not code. Now every Trailblazer—the hundreds of millions of individuals using Salesforce to drive innovation, transform their companies and grow their careers—are armed with the tools they need to deliver smarter and more personalized customer experiences. Continue reading Salesforce Introduces myEinstein, Empowering Everyone to Build Custom AI-Powered Apps
Salesforce Introduces the Quip Collaboration Platform
Salesforce announced the Quip Collaboration Platform, enabling teams to collaborate faster and more interactively in one live document. Now featuring Live Apps, applications embedded into Quip with real-time data, all relevant content for any project can be gathered on a single canvas. Salesforce has developed Live Apps for Salesforce records, calendars, kanban boards and more, and partner-built Live Apps are being developed by DocuSign, Lucidchart, New Relic and more. Continue reading Salesforce Introduces the Quip Collaboration Platform
Salesforce Introduces myTrailhead—Reinventing Learning For Every Trailblazer
Salesforce announced myTrailhead, enabling businesses to reinvent corporate learning and enablement. Salesforce launched Trailhead in 2014 with a mission to create a gamified online learning platform that empowers anyone to skill-up for a job in the thriving Salesforce Economy. Continue reading Salesforce Introduces myTrailhead—Reinventing Learning For Every Trailblazer
Salesforce Announces Financial Services Cloud for Retail Banking—Unlocking the Full Power of the Bank to Strengthen Customer Loyalty
Salesforce, the global leader in CRM announced Financial Services Cloud for Retail Banking, a new industry application that enables retail banks to deliver the highly personalized, intelligent and connected banking experiences that consumers expect. Now every bank employee, from the personal banker to the teller to the mortgage officer, can have a complete view of their customers and work collaboratively to exceed expectations. Continue reading Salesforce Announces Financial Services Cloud for Retail Banking—Unlocking the Full Power of the Bank to Strengthen Customer Loyalty