PRESS RELEASE: The Sage Group plc announces it has entered into a global agreement with Salesforce whereby colleagues across Sage will use Salesforce’s Customer Success Platform. This will provide data management systems that will enhance Sage’s internal systems architecture, leading to operational improvement and an enhanced view of customers, both existing and new. Continue reading The Sage Group Plc announces global agreement with Salesforce
PRESS RELEASE: Salesforce announced that it has opened its first European Data Centre, located in the U.K. It is the first of three planned for Europe and will support the company’s growing base of customers in the region. Salesforce’s European Data Centre in the U.K. is powered by 100 percent renewable energy sources, supporting the company’s sustainability goals. Continue reading Salesforce’s First European Data Centre Opens in the U.K.
PRESS RELEASE: The ExactTarget Marketing Cloud from salesforce.com (CRM), the world’s #1 CRM platform, today launched the next generation of Journey Builder, the comprehensive customer journey management platform to plan, personalize and optimize 1:1 customer interactions across channels and devices. Continue reading Salesforce ExactTarget Marketing Cloud Launches the Next Generation of Journey Builder; Accelerates the Transformation of Marketing to Customer Journeys
AMC Technology (www.amctechnology.com), a global leader in contact center and CRM integration today announced they are expanding their Software Migration Program to assist customers who are affected by EOL/EOS announcements for Cisco CRM drivers and Salesforce’s CTI toolkit adapter by providing an easy, zero license cost migration to AMC’s Contact Canvas Product Suite. Continue reading AMC Technology Expands Software Migration Program to Include Industry Upgrades for Cisco/Salesforce