Tag Archives: Salesforce

Product Launch, Technology

Salesforce Delivers the Next Generation of the World’s #1 Customer Service Platform

Salesforce introduced the next generation of Service Cloud, the #1 customer service platform. Built on the Salesforce Lightning component-based framework, companies can easily configure and set up Service Cloud for their organizations in a single day. With Lightning-Ready partner apps and Lightning App Builder for Service, companies can easily customize and extend Service Cloud. Continue reading Salesforce Delivers the Next Generation of the World’s #1 Customer Service Platform →

Technology, Who's Buying What?

Salesforce Has Been Selected by Airbus to Put Customers at the Center of its Business

Salesforce, the global leader in CRM, today announced that Airbus (EPA: AIR)—one of the largest aircraft manufacturers in the world with more than 130,000 employees—will deploy Salesforce Sales Cloud Einstein and Service Cloud Einstein as part of its global digital transformation strategy. Continue reading Salesforce Has Been Selected by Airbus to Put Customers at the Center of its Business →

Technology

Salesforce Announces Strategic Agreement with Dell Technologies

Salesforce and Dell Technologies announced a strategic technology agreement. Extending the long-standing relationship between the two companies, Dell Technologies will expand the use of Salesforce’s market-leading sales, service, and marketing applications and CRM platform, which have been made smarter by Einstein artificial intelligence, to thousands of Dell Technologies employees worldwide, empowering them to deliver even greater customer success. Continue reading Salesforce Announces Strategic Agreement with Dell Technologies →