Talkdesk®, a global provider of AI-powered CX technology that serves enterprises of all sizes, announced that Dennemeyer, an intellectual property (IP) full-service provider managing over three million IP rights of over 8,000 customers globally, has chosen Talkdesk to streamline its CX. Continue reading The Dennemeyer Group selects Talkdesk to streamline its CX
Tag Archives: Talkdesk
Talkdesk and Cognizant team up to accelerate AI-powered customer experience
Talkdesk®, a global provider of AI-powered CX technology that serves enterprises of all sizes, announced a new collaboration with Cognizant to accelerate AI-powered CX transformation. Continue reading Talkdesk and Cognizant team up to accelerate AI-powered customer experience
Talkdesk announces a deepening partnership with Verint
Talkdesk®, a global AI-powered contact centre leader for enterprises of all sizes, announced an expanded partnership with Verint® to provide automated workforce management (WFM) to contact centres with a new Verint Workforce Management™ for Talkdesk offering. Continue reading Talkdesk announces a deepening partnership with Verint
Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling and Campaign Management Solutions
Noetica – A company, developing software products for the global contact centre market, announced a new partnership with Talkdesk®, a global AI-powered contact centre leader for enterprises of all sizes, with the launch of Talkdesk Advanced Dialer. Continue reading Noetica Partners with Talkdesk to Deliver Advanced Outbound Dialling and Campaign Management Solutions
Talkdesk Unveils Talkdesk Autopilot
Talkdesk®, a global AI-powered contact centre leader for enterprises of all sizes, is making it easier and faster for companies to take advantage of generative artificial intelligence (GenAI) to unlock powerful new efficiencies in the contact centre that can drive increased revenue opportunities and improve agent productivity. Continue reading Talkdesk Unveils Talkdesk Autopilot
Talkdesk Launches New Generative AI Features
Talkdesk® announced significant product updates that deepen the integration of generative AI (GenAI) within its flagship Talkdesk CX Cloud platform and Industry Experience Clouds. Continue reading Talkdesk Launches New Generative AI Features