Tag Archives: Tata Communications

Tata Communications launches InstaCC Global™, a cloud-based Contact Centre as a Service (CCaaS) on Cisco’s Hosted Collaboration Solution framework

PRESS RELEASE: Tata Communications, a leading provider of A New World of Communications™ announces the launch of InstaCC Global™, a true cloud platform for multi-channel contact centre services, powered by Cisco® Hosted Collaboration Solution (HCS). Continue reading Tata Communications launches InstaCC Global™, a cloud-based Contact Centre as a Service (CCaaS) on Cisco’s Hosted Collaboration Solution framework

Tata Communications launches Click2RTC™ enabling real-time communications within web and mobile applications on a global scale

PRESS RELEASE: Tata Communications, a leading provider of A New World of Communications™, announces the launch of Click2RTC™ (Click to Real-Time Communications), a contextual cloud communications solution that enables a new level of visual collaboration. With Click2RTC™, businesses can instantly connect with their customers and mobile workforce through voice, chat and visually collaborate directly from their website and from within mobile applications. Continue reading Tata Communications launches Click2RTC™ enabling real-time communications within web and mobile applications on a global scale