Verint® (NASDAQ: VRNT), The CX Automation Company™, announced that it has entered into a definitive agreement to be acquired by Thoma Bravo, a leading software investment firm, in an all-cash transaction reflecting an enterprise value of $2 billion. Continue reading Verint Agrees to Be Acquired by Thoma Bravo for $2 Billion
Tag Archives: Verint
Verint Named a Leader in ISG’s 2025 Customer Experience Management Buyers Guide
Verint®, The CX Automation Company™, announced it was rated Exemplary and named a Leader in the 2025 ISG Buyers Guide™ for Customer Experience Management (CXM). Continue reading Verint Named a Leader in ISG’s 2025 Customer Experience Management Buyers Guide
BT Group Elevates Customer Experience and Grows Revenue in Sales Contact Centres with Verint Bots
Verint®, The CX Automation Company™, announced that leading telecommunications company BT Group is leveraging Verint Coaching Bot, Wrap Up Bot and CX/EX Scoring Bot to enhance customer experience (CX) and employee experience (EX) while increasing revenue in its inbound customer sales contact centres. Continue reading BT Group Elevates Customer Experience and Grows Revenue in Sales Contact Centres with Verint Bots
Parloa Integrates with Verint Open Platform to Power the Future of Customer Service
Parloa, a leader in Agentic AI for customer experience, announced an integration with Verint, the CX Automation Company™, between Parloa’s AI Agent Management Platform (AMP) and Verint’s CX Automation Platform. Continue reading Parloa Integrates with Verint Open Platform to Power the Future of Customer Service
Verint Expands Global Innovation Centre in India
Verint, The CX Automation Company™, announced that its Global Innovation Center (GIC) in Bangalore, India, is expanding, marking a significant milestone in Verint’s commitment to innovation and growth. Continue reading Verint Expands Global Innovation Centre in India
Verint Announces New and Unique CX/EX Scoring Bot
Verint® announced the addition of a new CX/EX Scoring Bot running in the Verint Open Platform. This unique bot provides critical real-time insights instead of lagging indicators provided by customer and employee surveys. Continue reading Verint Announces New and Unique CX/EX Scoring Bot