Tag Archives: Verizon

Verizon powers intuitive customer experiences with Google Cloud

13th July 2020: Verizon customers in search of support may soon find a more natural and streamlined digital experience, thanks to a new collaboration with Google Cloud. What they won’t see behind this experience is the conversational artificial intelligence (AI) that can help customer care agents respond to customer queries, as well as assist consumers directly. Continue reading Verizon powers intuitive customer experiences with Google Cloud

Connect seamlessly with customers via Web chat, phone, mobile, or email with Verizon’s new Unified Customer Experience solution

PRESS RELEASE: Businesses serving all industries will be able to connect seamlessly with their customers through Web chat, social media, email or mobile via Verizon Enterprise Solution’s new Unified Customer Experience solution. Continue reading Connect seamlessly with customers via Web chat, phone, mobile, or email with Verizon’s new Unified Customer Experience solution

Marriott International First to Deploy New Unified Communications Hospitality Solution From Verizon

PRESS RELEASE: Verizon Enterprise Solutions  announced that Marriott International Inc. has signed a multiyear agreement to deploy Verizon Hospitality Communications Express, which will help the premier hospitality brand fulfill its mission to provide a convenient and state-of-the-art experience to its hotel guests and employees. Continue reading Marriott International First to Deploy New Unified Communications Hospitality Solution From Verizon

Medallia Signs Agreement With Verizon to Provide Customer Experience Management Software Solution Operating Across All Channels

Medallia®, the global leader in SaaS Customer Experience Management (CEM) solutions, announced today it has signed an agreement with Verizon Communications to unify customer feedback across Verizon’s wireline, wireless and enterprise business units. Continue reading Medallia Signs Agreement With Verizon to Provide Customer Experience Management Software Solution Operating Across All Channels