InMoment Appoints Andrew Joiner as New Chief Executive Officer

InMoment, the leading customer experience (CX) intelligence platform, announced that its board of directors has appointed Andrew Joiner as the company’s new chief executive officer. John Sperry, InMoment founder and CEO, will continue his work with the company as chairman of InMoment’s board of directors. Continue reading InMoment Appoints Andrew Joiner as New Chief Executive Officer

Jan Wiersma Joins Spoken Communications as Chief Cloud Officer

PRESS RELEASE: Spoken Communications, a leading innovator in customer engagement and Contact Center as a Service (CCaaS) announced the appointment of Jan Wiersma as its Chief Cloud Officer. Wiersma brings more than 15 years of experience in building and managing global-scale Software as a Service and Infrastructure as a Service, and will be responsible for the company’s aggressive innovation agenda for new offerings. Continue reading Jan Wiersma Joins Spoken Communications as Chief Cloud Officer

CGI chosen by the Netherlands’ National Police to evolve successful digital community policing solution

PRESS RELEASE: CGI has been awarded a contract by the Netherlands’ National Police to develop and maintain Burgernet 2.0—the next generation of a digital community policing solution developed by CGI in 2009 and used across the Netherlands since then. Using mobile technology, the Burgernet solution provides citizens, municipalities and the police with a digital collaboration platform to work together to combat crime and enhance the safety of local communities. Continue reading CGI chosen by the Netherlands’ National Police to evolve successful digital community policing solution

IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017

NIA17-winner-BadgePRESS RELEASE: London, March 8, 2017 — Directors’ Club United Kingdom are delighted to announce IPsoft as the winner of the Live Chat Innovation category of this year’s UK National Innovation Awards. Continue reading IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017