Since the pandemic abruptly demanded that healthcare adopt telemedicine, digital health modalities of all types are a continued and growing mainstay of healthcare delivery today. According to Rock Health analysts, while video visits remained steady, patient usage of audio-only and asynchronous modalities of telemedicine is surging.[1] Continue reading Commure and Amelia Automate Intelligent Patient Journeys Across the Care Continuum
Tag Archives: Amelia
Amelia Leads Again in Everest Group’s Assessment of Conversational AI Vendors
Amelia, the leading Enterprise Conversational AI software company, announced that Amelia has been recognized as a Leader in Conversational AI in Everest Group’s recent report, Conversational AI – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2022. Continue reading Amelia Leads Again in Everest Group’s Assessment of Conversational AI Vendors
Amelia Hired by ASICS to Revolutionize Customer Service in Sports Retail
Amelia, the leading Enterprise Conversational AI software company, announced that Amelia has been hired by ASICS as a digital service agent to enhance customer experiences and free employees from time-consuming tasks. Continue reading Amelia Hired by ASICS to Revolutionize Customer Service in Sports Retail
IPsoft’s Amelia Now Available on Genesys AppFoundry
IPsoft, the largest independent leader in Enterprise AI, announced that Amelia, its industry-leading digital customer service agent, is now available on Genesys AppFoundry from Genesys, the global leader in cloud customer experience and contact centre solutions. Continue reading IPsoft’s Amelia Now Available on Genesys AppFoundry
Analyst Report Names Amelia as a Top Pick Virtual Agent for Enterprise Customer Service
IPsoft’s AI platform, Amelia, is recognized as a recommended product by industry analyst firm Forrester, in a new report published1. Across ten evaluation criteria for virtual agents, IPsoft, the digital labor company, was the only company to achieve eight differentiated rankings. Continue reading Analyst Report Names Amelia as a Top Pick Virtual Agent for Enterprise Customer Service
IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017
PRESS RELEASE: London, March 8, 2017 — Directors’ Club United Kingdom are delighted to announce IPsoft as the winner of the Live Chat Innovation category of this year’s UK National Innovation Awards. Continue reading IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017