Tag Archives: Amelia

Commure and Amelia Automate Intelligent Patient Journeys Across the Care Continuum

Since the pandemic abruptly demanded that healthcare adopt telemedicine, digital health modalities of all types are a continued and growing mainstay of healthcare delivery today. According to Rock Health analysts, while video visits remained steady, patient usage of audio-only and asynchronous modalities of telemedicine is surging.[1] Continue reading Commure and Amelia Automate Intelligent Patient Journeys Across the Care Continuum

Amelia Leads Again in Everest Group’s Assessment of Conversational AI Vendors

Amelia, the leading Enterprise Conversational AI software company, announced that Amelia has been recognized as a Leader in Conversational AI in Everest Group’s recent report, Conversational AI – Technology Vendor Landscape with Products PEAK Matrix® Assessment 2022. Continue reading Amelia Leads Again in Everest Group’s Assessment of Conversational AI Vendors

Analyst Report Names Amelia as a Top Pick Virtual Agent for Enterprise Customer Service

IPsoft’s AI platform, Amelia, is recognized as a recommended product by industry analyst firm Forrester, in a new report published1. Across ten evaluation criteria for virtual agents, IPsoft, the digital labor company, was the only company to achieve eight differentiated rankings. Continue reading Analyst Report Names Amelia as a Top Pick Virtual Agent for Enterprise Customer Service

IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017

NIA17-winner-BadgePRESS RELEASE: London, March 8, 2017 — Directors’ Club United Kingdom are delighted to announce IPsoft as the winner of the Live Chat Innovation category of this year’s UK National Innovation Awards. Continue reading IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017