The new Visual IVR for the hearing impaired from Zappix offers a better call experience for individuals who are deaf or hard of hearing by using a visual representation of an Interactive Voice Response (IVR) call menu on a smartphone or computer screen. The new Hearing Impaired IVR offers callers an intuitive, convenient and foolproof visual interaction which simplifies their communication with use of a touch screen instead of old phone prompts. Continue reading Zappix Announces Customer Service Visual IVR Solution for the Hearing Impaired →