eGain expands European presence with German cloud

PRESS RELEASE: eGain, the leading provider of cloud customer engagement solutions announced that eGain will expand its European operations with the option to host data in its Germany-based cloud.

“Our enterprise clients and partners in Germany have asked for an in-region eGain Cloud option and we are delighted to offer it,” said Ashu Roy, eGain CEO. “We look forward to growing our business in Europe’s biggest economy.”

“eGain’s commitment to the German market with an in-region cloud is a very positive development,” said Martin Wüthrich, CEO of Bucher + Suter, a key eGain partner for Europe. “It will help us better acquire and serve clients in Germany.”

“With our deeply-integrated Cisco plus eGain solution, more and more businesses enjoy innovative and seamless omnichannel capabilities,” said Erwin-Paul Bouma, Head of Sales, Customer Digital Experience, Cisco EMEAR. “eGain’s Germany-based cloud makes innovation consumption even easier for the privacy-conscious DACH market.”