Maximizer Services, a leader in personalized CRM, announces its launch of Maximizer CRM 2018. The latest release helps businesses put an end to costs owed to disconnection, by connecting the dots between data, people and systems.
Maximizer President Vivek Thomas stated, “In the age of the customer, a personalized customer experience makes all the difference. Our vision is to empower Maximizer users to deliver outstanding customer service through access to integrated data in a secure app environment.”
“With our two flexible deployment options, cloud and on-premise, we provide for today’s sophisticated business; while our easy, all-inclusive prices keep the ongoing costs of a CRM affordable,” he said.
Maximizer CRM 2018 empowers businesses to create collective intelligence on customer preferences, history and status.
“It’s all about having accurate, relevant data close at hand,” said Maximizer Head of Product Development Jan Carter. “Customer engagement is incredibly complex and forward-facing teams need to make informed decisions on the fly; meaning they typically work with multiple apps – a CRM, email, chat, financial history and much more. Maximizer users can now win customer loyalty anytime, anywhere, using one secure platform that makes integration easy and speeds you up.”
What you can expect with Maximizer CRM 2018:
- A new App Directory connecting your records in Maximizer with your business-critical apps, including Outlook and Gmail in seconds at no added charge.
- An Import tool empowering users to quickly integrate data from spreadsheets.
- A revamped Global Edit allowing you to perform huge updates.
- A new Partner Portal – giving you a clear view across each external sales channel.
Maximizer customers won’t have to wait long to get connected with the new Maximizer. CRM Live customers will get upgraded within two weeks; while on-premise subscribers and maintenance customers can request their upgrade starting November 1.