TTEC Expands Humanify™ @home Solution with Technology Innovation in Evolving Labor Market

TTEC, a leading global customer experience technology and services provider focused exclusively on the design, implementation and delivery of transformative solutions for many of the world’s most iconic and disruptive brands, today announced details around its proprietary work from home program, Humanify @home, which is growing throughout North America. Continue reading TTEC Expands Humanify™ @home Solution with Technology Innovation in Evolving Labor Market

Qubit Announces New Integration with SAP® Applications That Brings True Personalization to Ecommerce Businesses

Qubit Digital Ltd, a leader in marketing personalization technology announced that Qubit 2.0 now integrates with SAP® applications, including SAP® Customer Experience. The Qubit Pro and Qubit Aura products, which allow ecommerce companies to create truly personalized experiences that can increase revenue by up to six percent, can now be seamlessly integrated with the cloud commerce platforms of existing SAP Hybris users. Continue reading Qubit Announces New Integration with SAP® Applications That Brings True Personalization to Ecommerce Businesses

VonageFlow, an All-in-One Workstream Collaboration Solution, Now Available with Vonage Business Cloud

Vonage, a business cloud communications leader, has expanded Vonage Business Cloud (VBC) platform capabilities with VonageFlow, its proprietary workstream collaboration solution. Now, VBC users can leverage team messaging, file sharing, SMS and voice, available across any device, and can integrate directly with the capabilities of Business Inbox, including social messaging via Facebook, available in beta. Continue reading VonageFlow, an All-in-One Workstream Collaboration Solution, Now Available with Vonage Business Cloud