Nuance Joins Google’s Early Access Program to Bring RCS Business Messaging to Enterprises Worldwide

Nuance announced it has expanded the capabilities of the Nuance Omnichannel Customer Engagement Platform by joining Google’s Early Access Program to help enterprises take advantage of Rich Communication Services (RCS) business messaging. RCS is the next generation of SMS messaging and allows for group messaging, rich media (maps, high-res photos, etc.) and read receipts. Continue reading Nuance Joins Google’s Early Access Program to Bring RCS Business Messaging to Enterprises Worldwide

Act-On Named a Visionary in the 2018 Gartner Magic Quadrant for CRM Lead Management

Act-On Software, the leading Adaptive Marketing platform that drives personal and purposeful multi-channel marketing for mid-market enterprises, announces that it has been positioned by Gartner, Inc. as a Visionary in the 2018 Magic Quadrant for CRM Lead Management. Continue reading Act-On Named a Visionary in the 2018 Gartner Magic Quadrant for CRM Lead Management