LivePerson, a leading provider of conversational commerce solutions announced the general availability (GA) of its new Conversation Builder technology, the world’s first all-in-one platform for building enterprise-scale chatbots. Conversation Builder is a dramatically faster way for brands to create conversational AI. Continue reading LivePerson releases world’s first collaborative AI technology, empowering all staff in an enterprise to assist technologists with bot building
Monthly Archives: April 2019
eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference
eGain, the leading provider of digital-first, omnichannel customer engagement hubs, is offering free, working customer service chatbots at the eGain DX19 conference, being held on May 13, 2019. The conference, hosted at The Brewery in London, features at-scale success stories and expert sessions for transforming digital experiences (DX). Continue reading eGain Makes Disruptive, Free Chatbot Offer for Upcoming London Conference
Tech Mahindra and UiPath Launch AI Driven End-to-End Automation Solution for Enterprises
Tech Mahindra Ltd., a leading provider of digital transformation, consulting and business reengineering services and solutions, and UiPath announced their first joint solution offering – an end-to-end cognitive operations automation solution, in the area of Service Desk Operations. This ready-to-use cognitive operations solutions will help to accelerate the automation journey of an enterprise. Continue reading Tech Mahindra and UiPath Launch AI Driven End-to-End Automation Solution for Enterprises
UiPath Raises $568 Million Series D Funding Round
The leading robotic process automation (RPA) software company, UiPath, is blazing a path to an “automation first” era, closing its Series D investment round raising $568 million at a post-money valuation of $7 billion, led by Coatue and joined by Dragoneer, Wellington, Sands Capital, and funds and accounts advised by T. Rowe Price Associates, Inc. Accel, who led the Series A and Series B rounds, and CapitalG and Sequoia who led the Series C round, all participated in this round, as did other existing investors, including IVP and Madrona Venture Group. Continue reading UiPath Raises $568 Million Series D Funding Round
Sangoma Announces Launch of the Newest Releases of FreePBX and Asterisk
Sangoma, a trusted leader in value-based Unified Communications (UC) and UC as a Service (UCaaS) solutions and the world’s largest provider of open source communications solutions announced the launch of the newest releases of its leading FreePBX and Asterisk software. Continue reading Sangoma Announces Launch of the Newest Releases of FreePBX and Asterisk
Evolving employee engagement with Workforce Management (WFM)
From experience Teleopti believes successful companies start with inspired people and here CEO, Olle Dűring outlines 7 winning strategies to make your organization a great place to work… Continue reading Evolving employee engagement with Workforce Management (WFM)
TCN Launches New Natural Language Compliance Tool for Its Comprehensive Cloud Contact Center Platform
TCN, Inc., a leading provider of cloud contact centre technology for enterprises, contact centres, BPOs and collection agencies worldwide, announced today the launch of Natural Language Compliance, a new addition to TCN’s existing, robust Compliance Suite. Continue reading TCN Launches New Natural Language Compliance Tool for Its Comprehensive Cloud Contact Center Platform