LumenVox and Konectiv announced that Konectiv has officially become a LumenVox Skills Certified Partner. LumenVox Partner Skills Certification demonstrates Konectiv’s capability to deliver high quality speech solutions based on the LumenVox speech automation suite. Continue reading Konectiv and LumenVox Enter New Partnership
Daily Archives: April 16, 2019
Majorel Expands in Georgia: 700 New Jobs in Kutaisi and Tbilisi
In line with its global growth strategy, leading global customer experience provider Majorel is expanding its footprint in the Georgian market with two new offices and around 700 new jobs. The first new site was officially opened last Monday in Kutaisi. Continue reading Majorel Expands in Georgia: 700 New Jobs in Kutaisi and Tbilisi
Zappix Offers BPO Vendors Innovative Monetization Opportunities via On-Demand Self-Service Solutions
Zappix Inc. is leveraging its revolutionary On-Demand Customer Service and Automation Technology to provide self-service capabilities for monetization by Business Process Outsourcing partners. Continue reading Zappix Offers BPO Vendors Innovative Monetization Opportunities via On-Demand Self-Service Solutions
Greater Bank propels its digital transformation by moving to the cloud with Genesys
Greater Bank, an Australian customer-owned financial institution, has deployed the Genesys PureCloud® platform because of its flexibility, scalability and the ease with which it connects every customer interaction across channels, including voice, email, web chat, social media and SMS. Continue reading Greater Bank propels its digital transformation by moving to the cloud with Genesys