Jacada has been monitoring the impact the coronavirus has had on contact centres. In response, Jacada is offering award-winning customer service automation solutions at no cost during the COVID-19 pandemic. The offer is available for a limited time. Conditions apply. Continue reading Jacada To Offer Easy-to-Launch Customer Service Automation Solutions →

Pegasystems announced the launch of Pega Kickstart™ – a new family of fixed-price services that help businesses quickly deploy Pega software to help address critical customer and employee experience problems. Continue reading Pega Helps Accelerate Digital Transformation With Launch of Pega Kickstart Services →

SugarCRM, the company that helps organizations deliver exceptional customer experiences, announced the launch of Sugar Integrate, to help companies more easily and efficiently integrate with more than 200 business applications. Continue reading SugarCRM Launches Sugar Integrate →