Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

Sensée is delighted to announce that its LiveDesk™ application to create Digital Workplaces for hybrid working front and back-office environments is now available through Crown Commercial Service’s (CCS) G-Cloud 13 Government Framework to public sector organisations. Continue reading Sensée’s LiveDesk hybrid working collaboration application now available through the G-Cloud 13 Government Framework

InVision joins G-Cloud to bring effective workforce management to public sector contact centres

InVision Software announced that its cloud-based injixo workforce management (WFM) solution has been accepted onto the G-Cloud 13 framework. Accelerating its adoption by UK public sector organisations, such as local authorities, injixo is now available via the G-Cloud Digital Marketplace. Continue reading InVision joins G-Cloud to bring effective workforce management to public sector contact centres

babelforce closes €4 million funding round to make customer service fast, affordable, and flexible

Contact centre software company babelforce has closed its Series A round with lead investors EnBW New Ventures (ENV) and IBB Ventures. New investor, Hannover Digital Investments as part of HDI Group, brings valuable expertise in the insurance market. Continue reading babelforce closes €4 million funding round to make customer service fast, affordable, and flexible