Sitel Group® Releases Biennial CX Study Examining Global Consumer Expectations

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, released its CX study “Sitel Group CX Landscape 2022: Evolution or Revolution?”, which examines the expectations of consumers amid a rapidly shifting industry landscape and uncertain economy. Continue reading Sitel Group® Releases Biennial CX Study Examining Global Consumer Expectations

Crisis moves apps & data to the cloud to streamline the operation of its annual Christmas campaign to support the homeless

IGEL, provider of the managed endpoint operating system for secure access to any digital workspace, announced that it is major technology partner supporting the annual Crisis for Christmas campaign to help the homeless – the 12th year it has helped the charity. Continue reading Crisis moves apps & data to the cloud to streamline the operation of its annual Christmas campaign to support the homeless

Future of Payments survey finds increasing trust towards digital

A survey of more than 2,200 people across the United Kingdom and United States has found that Digital Wallet payments, such as Apple Pay, Google Pay or PayPal, is increasing in popularity in both the UK and US, with at least 7 in 10 using the method regularly to pay for online purchases. Continue reading Future of Payments survey finds increasing trust towards digital

Quantexa And Vodafone Partner To Provide Even Better Experience For Vodafone Business Customers in the UK

Quantexa, the global leader in Contextual Decision Intelligence (DI) solutions for the public and private sectors, announced that it has partnered with Vodafone, the technology communications company, to connect scattered and siloed data points across Vodafone to deliver an improved experience for its business customers. Continue reading Quantexa And Vodafone Partner To Provide Even Better Experience For Vodafone Business Customers in the UK