Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences

Zoho Corporation , a leading global technology company, launched new tools for Zoho Desk , the anchor application in the company’s customer service platform, to help customer service teams evolve with the changing needs of customers and meet heightened business expectations. Continue reading Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences

NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland

NTT Ltd., a leading infrastructure and services company, announced the deployment of a new digital office in the Krakow headquarters of the HEINEKEN Shared Services Center. Thanks to this implementation, nearly 1,500 employees can experience a hybrid workplace model. Continue reading NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland