Zoho Corporation , a leading global technology company, launched new tools for Zoho Desk , the anchor application in the company’s customer service platform, to help customer service teams evolve with the changing needs of customers and meet heightened business expectations. Continue reading Zoho Launches Blended Conversations for Zoho Desk, Delivering Highly Contextual and Conversational Customer Service Experiences
Daily Archives: December 15, 2022
Vivobarefoot announces new digital customer experience partnership with Arvato to support global expansion
Global natural health and footwear brand VIVOBAREFOOT has partnered with Arvato CRM Solutions to deliver customer experience for its consumers and to support its growth in the UK and overseas. Continue reading Vivobarefoot announces new digital customer experience partnership with Arvato to support global expansion
5 Ways to Improve Your VoC Programme
As CX tops the business agenda, there’s never been a better time to master the art of listening. Jade Turley at Calabrio shows us how with a simple step-by-step guide… Continue reading 5 Ways to Improve Your VoC Programme
NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland
NTT Ltd., a leading infrastructure and services company, announced the deployment of a new digital office in the Krakow headquarters of the HEINEKEN Shared Services Center. Thanks to this implementation, nearly 1,500 employees can experience a hybrid workplace model. Continue reading NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland