Zendesk, the company providing the most complete AI solution for CX in the market, officially launched its global venture fund to back AI-first companies focused on enhancing customer and employee experiences. Continue reading Zendesk launches venture fund to fuel AI startups
Daily Archives: June 24, 2024
Maintel and Datatrack launch new Unified Communications Analytics solution
Maintel, a leading provider of cloud, networking and security managed communications services to the UK public and private sectors, and Datatrack, a leading supplier for Unified Communications (UC) and Contact Centre data analytics, is excited to announce the launch of a new UC Analytics solution. Continue reading Maintel and Datatrack launch new Unified Communications Analytics solution
ESP Group Achieves Transformative CX Improvements With Sabio Group
ESP Group, the experienced and proven contact centre outsourcing partner, has successfully transformed its customer experience (CX) and positioned itself for significant growth in a strategic partnership with Sabio Group. Continue reading ESP Group Achieves Transformative CX Improvements With Sabio Group