SugarCRM, provider of the award-winning intelligence-driven sales automation platform, announced a strategic leadership transition. Continue reading SugarCRM Appoints David Roberts as CEO
Monthly Archives: September 2024
Liberty Bank Selects Salesforce to Enhance and Personalize Customer Engagement
Liberty Bank, headquartered in Middletown, Connecticut, announced that it is expanding its relationship and investment with Salesforce, the #1 AI CRM, to help enable Liberty Bank to better connect with customers. Continue reading Liberty Bank Selects Salesforce to Enhance and Personalize Customer Engagement
Startek® expands UK operations with acquisition of a strategic stake in Intelling
Startek, a global leader in customer experience management solutions, announced the acquisition of a controlling interest in Intelling, a United Kingdom-based customer acquisition and retention specialist. Continue reading Startek® expands UK operations with acquisition of a strategic stake in Intelling
Open Network Exchange Revolutionizes its CX Strategy with NICE’s Enlighten AI
NICE announced that Open Network Exchange (ONE), a full-service business solutions provider serving the travel industry, has revolutionized its overall CX strategy through a digital transformation using NICE Enlighten AI. Continue reading Open Network Exchange Revolutionizes its CX Strategy with NICE’s Enlighten AI
Salesforce Signs Definitive Agreement to Acquire Tenyx
Salesforce has signed a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service. Continue reading Salesforce Signs Definitive Agreement to Acquire Tenyx
Noetica Appoints Cliff Metcalf as its new Technical Support Leader
Noetica – A British company that develops software products for the global contact centre market, announced the appointment of Cliff Metcalf as its new Technical Support Leader. Continue reading Noetica Appoints Cliff Metcalf as its new Technical Support Leader