Ventrica has announced the launch of Ventrica Digital, a new division designed to empower rapid customer experience (CX) acceleration through expertly managed platform environments. Continue reading Ventrica launches Ventrica Digital to accelerate CX transformation with Zendesk
Daily Archives: June 5, 2025
Parloa Integrates with Verint Open Platform to Power the Future of Customer Service
Parloa, a leader in Agentic AI for customer experience, announced an integration with Verint, the CX Automation Company™, between Parloa’s AI Agent Management Platform (AMP) and Verint’s CX Automation Platform. Continue reading Parloa Integrates with Verint Open Platform to Power the Future of Customer Service
Mosaicx Unveils AI-Native CX Platform at CCW Las Vegas
Mosaicx, a pioneer in customer experience, announced the launch of the next era of its Engage product. The company will demo the next-generation AI-native platform at Customer Contact Week (CCW) in Las Vegas from June 9-12. Continue reading Mosaicx Unveils AI-Native CX Platform at CCW Las Vegas