All posts by Sam Heggie-Collins

Boomi Advances iPaaS with Announcement of New Integrated Experiences Vision

Boomi™, a Dell Technologies™ business and leading provider of cloud-based integration platform as a service (iPaaS), introduced its new vision: Integrated Experiences. On Boomi, Integrated Experiences empowers organizations to instantly connect their customers, employees, partners, and users to what they want. Continue reading Boomi Advances iPaaS with Announcement of New Integrated Experiences Vision

Avaloq connects with Enterprise Bot to provide cutting-edge customer service software based on AI

Enterprise Bot, a startup providing conversational artificial intelligence (AI) and automation tools, and Avaloq, a leader in digital banking solutions, have announced a new partnership which will see Avaloq offering Enterprise Bot’s conversational customer service software to its banking and wealth management clients. Continue reading Avaloq connects with Enterprise Bot to provide cutting-edge customer service software based on AI

Controlled Network Solutions Deploys Ribbon Call Trust™ to Mitigate Nuisance and Robocalls

Ribbon Communications, announced that Controlled Network Solutions (CNS), a leading independent provider of hosted PBX, telecommunications and cloud-based technology solutions to businesses across North America, is deploying key components of the Ribbon Call Trust™ portfolio to deliver advanced protection against nuisance and robocalls. Continue reading Controlled Network Solutions Deploys Ribbon Call Trust™ to Mitigate Nuisance and Robocalls

Avaya and RingCentral Announce Expansion of Unified Cloud Communications Offering

Avaya and RingCentral announced the expansion of Avaya Cloud OfficeTM by RingCentral® across Europe, with the solution now generally available in France, Ireland, and the Netherlands. In addition, the companies also announced that they have signed their first seven-figure deal with a large United Kingdom-based Government customer. Continue reading Avaya and RingCentral Announce Expansion of Unified Cloud Communications Offering

Zoovu and SEMKNOX Merger Ignites Contextual eCommerce Revolution

Zoovu, the global leader in conversational search and digital buying assistance, announced the company’s merger with German-based data and semantic search experts SEMKNOX. The merger signifies a significant leap forward in personalized online buying experiences with the creation of the first no-code contextual customer experience platform. Continue reading Zoovu and SEMKNOX Merger Ignites Contextual eCommerce Revolution

Bambuser Establishes UK and US Business Operations Following Remarkable First-year Momentum for Live Video Shopping Solution

As brands and retailers increasingly seek innovative ways to engage with and convert digital audiences, interactive live video streaming provider Bambuser revealed that, after just one year since launch of its flagship Live Video Shopping technology, the company is establishing Bambuser U.K. Ltd. and Bambuser U.S.A. Corp. in order to address the accelerated pace of adoption in the regions. Continue reading Bambuser Establishes UK and US Business Operations Following Remarkable First-year Momentum for Live Video Shopping Solution