TTEC, one of the largest global CX technology and services innovators for end-to-end, digital CX solutions, has been awarded 2 awards in recognition of being one of the most customer centric organisations after being named finalist in 3 categories. Continue reading TTEC EMEA Win 2 Customer Centricity Awards as they are recognised for Best Employee Engagement and Best Contact Centre at the World Series 2021 →

Technology solution specialist Avoira has been named winner of the prestigious 2021 UK National Innovation Awards Remote Employee Productive Performance category. Continue reading Avoira and Noetica Win National Innovation Award for Remote Employee Productivity and Performance →

Sensée is delighted to announce that its LiveDesk™ Digital Workplace Creation Tool was named Remote Team Communication & Collaboration innovation of the year at the 2021 National Innovation Awards. The winners were announced at a virtual gala event on 11th May. Continue reading Sensée wins Remote Team Communication & Collaboration category of the 2021 UK National Innovation Awards →

Blue Prism®, a global leader in intelligent automation, took home the 2021 National Innovation Award for Remote Access to IT resources, after a display of world-class ingenuity and innovation. Continue reading Blue Prism wins Remote Access to IT resources category of the 2021 UK National Innovation Award →

Kustomer announces that it was named a winner in the Business Intelligences’ Artificial Intelligence Excellence Awards program. The company’s top-rated customer service CRM platform leverages AI extensively to help industry-leading businesses orchestrate unified, on-demand experiences that create customers for life. Continue reading Kustomer Named Winner in 2021 Artificial Intelligence Excellence Awards →