Ascensos, a leader in customer experience management, is proud to announce an innovative partnership with SentiSum, an AI-powered CX analytics platform. This collaboration aims to transform the landscape of customer engagement and management. Continue reading Ascensos Partners with Sentisum to Transform Customer Experience
Tag Archives: Ascensos
Ascensos continues international expansion with new Trinidad and Tobago base
Ascensos, a leading, independent, customer service provider which is headquartered in Scotland, is continuing its international expansion with the announcement of a new base in Trinidad and Tobago. Continue reading Ascensos continues international expansion with new Trinidad and Tobago base
Ascensos implements IRIS Clarity’s cutting-edge voice isolation software to eliminate background noise on customer calls
Ascensos, Europe’s leading customer management outsourcer representing world-class brands, has partnered with IRIS Audio Technologies, the team behind the AI-powered voice isolation app, IRIS Clarity. Continue reading Ascensos implements IRIS Clarity’s cutting-edge voice isolation software to eliminate background noise on customer calls
Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Directors Club United Kingdom is delighted to announce the results for the 2021 edition of the UK National Innovation Awards competition. Continue reading Results Are In For The 2021 Edition Of The UK National Innovation Awards Competition
Ascensos announces major expansion into Turkey
Customer management and service provider Ascensos is to open its first contact centre in Turkey as part of an expansion into eastern Europe, the Middle East and Asia. Continue reading Ascensos announces major expansion into Turkey
“Good sports” at Ascensos Contact Centre
Ascensos’ new contact centre on the Isle of Wight went “live” for the first time today (Monday 25th September) as its first intake of 60 team members started handling enquiries for the first time on behalf of sports retailing giant, JD Sports. The new facility, located in Cowes will ultimately handle inbound telephone, email and online enquiries on behalf of a range of blue chip retailers including: JD Sports, GAME and Argos. Continue reading “Good sports” at Ascensos Contact Centre