Newcastle contact centre Echo-U has made a six-figure investment to expand onto a new floor as it continues to grow its headcount and focus on the wellbeing of its team. The company has leased a third floor at its Newcastle city centre head office, Tyne House adding 5,500 square feet to its existing 17,000 square feet modern workspace. Continue reading Newcastle based contact centre expands premises
Category Archives: Corporate News
InMoment Celebrates Record-breaking Sales, Strong Validation for CX Technology and Future Vision
The numbers are in, and InMoment has a lot to celebrate. The pioneering customer experience (CX) intelligence platform, which has its European headquarters in Birmingham, saw strong success across many fronts during the first six months of 2017, including unparalleled levels of new business acquisition, strong validation of both its current platform and innovation vision, and important investments in leadership. Continue reading InMoment Celebrates Record-breaking Sales, Strong Validation for CX Technology and Future Vision
New TPS Protect app launches to help put an end to nuisance calls
The DMA has launched TPS Protect, a new app to help consumers avoid nuisance and scam calls. Developed in partnership with First Orion, the app offers an easier way for consumers to avoid unwanted calls, register their mobile number with the Telephone Preference Service (TPS) and quickly register complaints about nuisance or scam calls. Continue reading New TPS Protect app launches to help put an end to nuisance calls
RingCentral Announces Second Quarter 2017 Results
RingCentral Inc., a leading provider of global enterprise cloud communications and collaboration solutions announced financial results for the second quarter ended June 30, 2017. Continue reading RingCentral Announces Second Quarter 2017 Results
BroadSoft Reports Second Quarter 2017 Financial Results
BroadSoft Inc., a global market leader in cloud business software for unified communication as a service (UCaaS), and provider of team collaboration and contact center as a service (CCaaS) announced financial results for the quarter ended June 30, 2017. Continue reading BroadSoft Reports Second Quarter 2017 Financial Results
Say hello to Team Knowhow: The UK’s new expert services brand
Rolling out across the UK from today, Team Knowhow will provide a local, one-stop, expert tech service. Dixons Carphone, Europe’s leading electrical, telecoms and services retailer, today announces the launch of Team Knowhow, a national network of local experts which will help install, support, upgrade or fix customer’s kit – bringing together the very best of the Geek Squad and Knowhow brands. Continue reading Say hello to Team Knowhow: The UK’s new expert services brand