Business process outsourcing provider Arvato has strengthened its Customer Services and Public Sector business with the appointment of Fraser Tusler as Business Development Director. Reporting directly into Arvato’s board member and Sales and Solutions Director David Morton, Fraser will be driving new business opportunities across retail, automotive, high-tech and the public sector. Continue reading Arvato appoints new business development director to drive UK market growth
Category Archives: Outsourcing
AGO Outsourcing appoint senior contact centre operations manager
AGO Outsourcing are delighted to announce the appointment of Denise Cassidy as Contact Centre Operation Manager. Denise brings with her over seventeen years’ experience within the contact centre industry at British Gas. Continue reading AGO Outsourcing appoint senior contact centre operations manager
Liveops Unveils Skill Builder to Enable the Next Generation of Flexible Workforces
Liveops, the leading provider of on-demand skilled workforces for customer service and sales announced the launch of Skill Builder, a customizable distance learning and development solution that enables enterprise organizations to develop highly skilled customer service agents. Liveops builds on its vision to tap into the higher-skilled gig economy by delivering learning solutions that equip flex and distributed workforces with essential skills development. Continue reading Liveops Unveils Skill Builder to Enable the Next Generation of Flexible Workforces
Brand New CPM – The Launch of A New Brand Image
CPM first set up office in the UK in 1936 as an over-the-counter marketing agency and has continued to evolve and grow to become today’s global leader in integrated field sales, contact centre and digital sales services; representing over 200 blue chip global brands across a multitude of sectors. Continue reading Brand New CPM – The Launch of A New Brand Image
TELUS and RingCentral Expand Portfolio of Cloud Communications Solutions to Keep Canadian Businesses Connected
TELUS, Canada’s fastest-growing national telecommunications company, and RingCentral, a leading provider of global enterprise cloud communications and collaboration solutions announced the expansion of TELUS’ cloud communications portfolio for Canadian businesses with the introduction of TELUS Business Connect Mobile. The new cloud-based mobile offering makes the features of an enterprise-grade PBX phone system available on smartphones and tablets – eliminating the need for a landline or expensive on-premise equipment. Continue reading TELUS and RingCentral Expand Portfolio of Cloud Communications Solutions to Keep Canadian Businesses Connected
New contact centre set to open in Bournemouth creating 150 jobs
Bournemouth-based Mandy Holford has been appointed by leading contact centre business Echo-U as director of customer services as it prepares to expand into the south. Continue reading New contact centre set to open in Bournemouth creating 150 jobs