Business process outsourcing provider Arvato has strengthened its Customer Services and Public Sector business with the appointment of Fraser Tusler as Business Development Director. Reporting directly into Arvato’s board member and Sales and Solutions Director David Morton, Fraser will be driving new business opportunities across retail, automotive, high-tech and the public sector.

Fraser brings more than 15 years’ experience in sales and business development to the role. Prior to joining Arvato, Fraser was Sales Director for Computer Sciences Corporation’s (CSC) big data and analytics offering. Previous roles include IT and data analytics focussed sales and leadership positions at IBM, Salesforce and Teradata.

The move follows Debbie Nolan’s appointment as commercial director of the company’s financial solutions business in the UK & Ireland.

Debra Maxwell, CEO of CRM Solutions UK & Ireland, Arvato said: “Our clients and prospects across retail, automotive and the public sector are facing disruptive changes in their sectors, so they’re looking to outsourcing partners to help them with implementing new technology and ways of working to transform their services.”

“Fraser’s background in the data and analytics space will support Arvato’s consultative, data-driven approach to business development and really add value to our clients and prospects. Welcome to the team!”

Fraser added: “Arvato has a strong reputation as an experienced provider of technology-driven solutions. I’m excited to start work with the team and explore how we can combine emerging technologies with our expertise in service transformation to capitalise on new opportunities and strengthen Arvato’s foothold in its target markets.”

Arvato delivers customer service for a range of leading international brands and operates award-winning partnerships with local and central government clients.