Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. Continue reading Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences
Category Archives: Partnerships
Commure and Amelia Automate Intelligent Patient Journeys Across the Care Continuum
Since the pandemic abruptly demanded that healthcare adopt telemedicine, digital health modalities of all types are a continued and growing mainstay of healthcare delivery today. According to Rock Health analysts, while video visits remained steady, patient usage of audio-only and asynchronous modalities of telemedicine is surging.[1] Continue reading Commure and Amelia Automate Intelligent Patient Journeys Across the Care Continuum
IPC Systems Partners with Business Systems to Deliver Future-Proofed Data Management Strategies
IPC, a premier communications and compliance solutions provider has announced a strategic partnership with Business Systems Ltd (“BSL”), a leading provider of compliance and customer experience solutions, to support organizations to future proof their data management strategies. Continue reading IPC Systems Partners with Business Systems to Deliver Future-Proofed Data Management Strategies
Eckoh announces global partnership with RingCentral
Eckoh, the global provider of Customer Engagement Data Security Solutions announces a partnership with RingCentral, a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact centre solutions, where it will provide RingCentral’s contact centre security requirements in the US and beyond. Continue reading Eckoh announces global partnership with RingCentral
LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence. Continue reading LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
CBA and Microsoft deepens Gen AI partnership
Commonwealth Bank of Australia (CBA) announced it is deepening its existing partnership with Microsoft after signing a new ‘letter of intent’ to work together on a range of initiatives to deliver more for customers. Continue reading CBA and Microsoft deepens Gen AI partnership