Zoom and Mitel, a global leader in business communications, announced a strategic partnership designed to empower enterprises worldwide with a unique hybrid cloud solution that combines Zoom Workplace and Zoom AI Companion with Mitel’s flagship communication platforms in a modern, deeply integrated communication experience. Continue reading Zoom and Mitel announce strategic partnership
Category Archives: Partnerships
Vonage Joins Forces with SAP to Accelerate Digital Transformation with Communications and Network APIs
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, announced a new collaboration with SAP SE focused on exploring generative AI and NextGen use cases using Vonage’s Application Programming Interface (API) platform and SAP Business AI. Continue reading Vonage Joins Forces with SAP to Accelerate Digital Transformation with Communications and Network APIs
Calabrio and Five9 Join Forces to Modernise Contact Centre Operations
Calabrio, a leading workforce performance company, is excited to announce a next-generation integration with Five9, provider of the Intelligent CX Platform. Continue reading Calabrio and Five9 Join Forces to Modernise Contact Centre Operations
AVANT and PolyAI Announce Strategic Partnership
AVANT, a platform for IT decision-making and the nation’s premier Technology Services Distributor, announced a strategic partnership with PolyAI, a pioneer in voice AI and lifelike automation solutions for the contact centre. Continue reading AVANT and PolyAI Announce Strategic Partnership
ServiceNow and Boomi Announce Strategic Commitment to Elevate CX Through AI-Powered Self-Service
ServiceNow, the AI platform for business transformation, and Boomi, a leader in intelligent integration and automation, today announced a strategic commitment to jointly elevate customer experiences through AI-powered self-service with solutions including ServiceNow Technology Provider Service Management (TPSM). Continue reading ServiceNow and Boomi Announce Strategic Commitment to Elevate CX Through AI-Powered Self-Service
boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered Customer Experiences
boost.ai, a leading conversational AI (CAI) solution provider, announced a new partnership with CX Effect, the only CX-focused Technology Service Distributor (TSD) on the market. Continue reading boost.ai Partners with CX Effect to Deliver Hybrid-AI Powered Customer Experiences