LivePerson, the enterprise leader in digital customer conversations, and Infinity, the award-winning call analytics platform, announced a partnership to help brands better personalize digital experiences through the power of conversational data and intelligence. Continue reading LivePerson and Infinity partner to help brands better personalize digital experiences through the power of conversational intelligence
Category Archives: Partnerships
CBA and Microsoft deepens Gen AI partnership
Commonwealth Bank of Australia (CBA) announced it is deepening its existing partnership with Microsoft after signing a new ‘letter of intent’ to work together on a range of initiatives to deliver more for customers. Continue reading CBA and Microsoft deepens Gen AI partnership
EXL collaborates with Microsoft to drive innovation using Generative AI
EXL, a leading data analytics and digital operations and solutions company, announced a new collaboration with Microsoft to co-develop and accelerate generative AI solutions for businesses. Continue reading EXL collaborates with Microsoft to drive innovation using Generative AI
TaskUs Collaborates with Amazon Web Services to Power TaskGPT
TaskUs, a leading provider of outsourced digital services and next-generation CX to the world’s most innovative companies, announced it is strengthening its relationship with Amazon Web Services, Inc. (AWS) by leveraging the latest generative artificial intelligence (GenAI) services from AWS. Continue reading TaskUs Collaborates with Amazon Web Services to Power TaskGPT
Automation Anywhere and Alorica Join Forces to Redefine Industry-Leading CX Solutions
Alorica, a global leader of next-generation customer experience solutions, announced a new partnership with Automation Anywhere, a leader in Intelligent Automation that puts artificial intelligence (AI) to work across every aspect of an organization. Continue reading Automation Anywhere and Alorica Join Forces to Redefine Industry-Leading CX Solutions
Playvox Partners with Intelisys to Bring WEM Solutions to Market
Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centres, announced a strategic alliance with Intelisys, a ScanSource company, a leading technology services distributor of connectivity and cloud services, including voice, data, access, cable, collaboration, wireless, and cloud. Continue reading Playvox Partners with Intelisys to Bring WEM Solutions to Market