Three successful technology companies operating under the BOSQAR INVEST family of businesses – Bulb Technologies, Geomant and Buzzeasy – announced the launch of a proprietary Agentic CCaaS and GenAI platform under the brand name Graia. Continue reading Graia Launches New Era of Customer Support Where AI Listens, Understands and Responds with Empathy
TELUS Digital Acquires Salesforce Consultancy Gerent
TELUS Digital Experience (TELUS Digital), a leading global technology company specializing in digital customer experiences, announced it has acquired Gerent, a U.S.-based Salesforce-focused consultancy that delivers enterprise-scale implementation and integration projects, and agentic AI solutions. Continue reading TELUS Digital Acquires Salesforce Consultancy Gerent
IPI signs new partnership with QPC
IPI, the Contact Centre specialist and solutions provider, announced that it has signed QPC, a provider of innovative services and solutions for Contact Centres, as a partner. Continue reading IPI signs new partnership with QPC
Aryza Announces Strategic Acquisition of Webio
Aryza, a global provider of mission-critical automation software across the credit lifecycle, is thrilled to announce its acquisition of Webio, a pioneering provider of conversational AI solutions. Continue reading Aryza Announces Strategic Acquisition of Webio
Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI
Invoca, the AI-leader in revenue execution platforms, announced it has signed a definitive agreement to acquire Symbl.ai, an AI-driven human intelligence platform. Continue reading Invoca Acquires Symbl.ai, Empowering Brands to Orchestrate the Buyer Journey With Agentic AI
IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era
IgniteTech, a leader in AI innovation for enterprise software, announced its acquisition of Khoros, the comprehensive platform for digital-first customer engagement. IgniteTech is set to integrate its proven AI technologies across the Khoros platform. Continue reading IgniteTech Acquires Khoros to Transform Customer Connections in the AI Answer Engine Era