Tag Archives: Verint

Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse

Thoma Bravo, a leading software investment firm, announced that it has entered into a definitive agreement to purchase Verint Systems, Inc. (Nasdaq: VRNT) (“Verint”) in an all-cash transaction reflecting an enterprise value of $2 billion for the company. Continue reading Thoma Bravo Acquires Verint to Join Forces with Calabrio to Create an AI-Driven CX Powerhouse

BT Group Elevates Customer Experience and Grows Revenue in Sales Contact Centres with Verint Bots

Verint®, The CX Automation Company™, announced that leading telecommunications company BT Group is leveraging Verint Coaching Bot, Wrap Up Bot and CX/EX Scoring Bot to enhance customer experience (CX) and employee experience (EX) while increasing revenue in its inbound customer sales contact centres. Continue reading BT Group Elevates Customer Experience and Grows Revenue in Sales Contact Centres with Verint Bots