Verint® announced that Group Elite Communications—a leading professional services organization dedicated to the installation, support, consulting and sales of enterprise workforce optimization and other solutions in the Americas and EMEA regions—recently and strategically replaced its relationship with another WFO vendor to join the Verint partnership program and service the market with excellence. Continue reading Group Elite and Multiple Customers Switch to Verint as Their Global Solution Provider to Enhance Success
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Leading Credit Card Company Implementing Wide Range of Verint Customer Engagement Solutions
Verint® announced that a worldwide credit card leader is implementing a wide range of solutions from its Customer Engagement™ portfolio. This deployment follows the organization’s current use of Verint’s workforce optimization technology, and supports its commitment to the delivery of consistent, quality service to customers through its US contact centre operations. Continue reading Leading Credit Card Company Implementing Wide Range of Verint Customer Engagement Solutions
Verint Announces Latest Version of Its Web and Social Intelligence Suite
Verint® announced the launch of the latest version of its Web and Social Intelligence Product Suite, deployed by security and intelligence government agencies, as well as enterprise and critical infrastructure organizations around the world. Continue reading Verint Announces Latest Version of Its Web and Social Intelligence Suite