Category Archives: Appointments

Servion Global Solutions Appoints Laurent Philonenko as New Chief Executive Officer

Servion Global Solutions, a leading specialist in Customer Experience Management (CEM) – backed by Everstone Capital and Solmark – announced today the appointment of Laurent Philonenko as its new CEO and board member. Based out of San Francisco, Laurent will lead the company through its transformative phase amidst the rapidly changing business landscape. Continue reading Servion Global Solutions Appoints Laurent Philonenko as New Chief Executive Officer

Zendesk Hires First Chief Customer Officer, Expands Executive Bench with new CIO and SVP of Product Management

Zendesk announced the appointment of three new executives to its growing leadership team. Joining the company are Elisabeth Zornes, former general manager of global support for Microsoft Office, as Zendesk’s first chief customer officer; former Adobe executive Colleen Berube as chief information officer; and former Salesforce executive Shawna Wolverton as senior vice president, product management. Continue reading Zendesk Hires First Chief Customer Officer, Expands Executive Bench with new CIO and SVP of Product Management

[24]7.ai Appoints Digital Transformation Expert as Chief Operating Officer

[24]7.ai, a global leader in intent-driven customer engagement solutions announced the appointment of Rohan Ganeson as the company’s chief operating officer. In this role, Ganeson will be responsible for overseeing core business functions related to the company’s product business, from their creation to their success in the market. Continue reading [24]7.ai Appoints Digital Transformation Expert as Chief Operating Officer

Semafone appoints new CEO Gary E. Barnett to fuel global growth

Semafone, the leading provider of data security and compliance solutions for call and contact centres, announced the appointment of Gary E. Barnett to the role of chief executive officer as the company prepares to expand its presence in the U.S. market. Effective immediately, Mr Barnett will replace Tim Critchley who, as CEO of Semafone since 2009, has led the company from a UK start up to an award-winning international business spanning five continents. Continue reading Semafone appoints new CEO Gary E. Barnett to fuel global growth

Qualtrics Continues Automotive Industry Leadership with Appointment of Industry Veteran David Mingle

Qualtrics, the leader in experience management announced the appointment of industry veteran and senior executive David Mingle to lead the company’s automotive practice. The world’s leading automotive brands use Qualtrics to power their experience management feedback including industry luminaries Ferrari, Ford, General Motors, Maserati and Toyota. Continue reading Qualtrics Continues Automotive Industry Leadership with Appointment of Industry Veteran David Mingle