Tag Archives: IPsoft

Customer-facing IPsoft Amelia implementation at SEB wins AI innovation award

Nicolas Moch, Head of Information, Architecture and Strategy for SEB, the leading Nordic corporate bank, is the winner of this year’s Supernova Award from Constellation Research in the category of Artificial Intelligence and Augmented Humanity. Moch was recognized for spearheading projects with IPsoft’s Amelia to enhance bank operations and customer service. Continue reading Customer-facing IPsoft Amelia implementation at SEB wins AI innovation award

IPsoft Launches Amelia Healthcare Practice to Transform the Healthcare Workforce and Patient Experience with Cognitive AI

IPsoft, is to launch a vertically focused portfolio of solutions for the healthcare industry based on its AI platform, Amelia. A series of Amelia Health Agent offerings are under development in a program of co-collaboration with healthcare providers, health systems, health insurers and life sciences organizations. The first releases will target high volume processes and interactions that will deliver tangible improvements for providers, insurers, carers and patients. Continue reading IPsoft Launches Amelia Healthcare Practice to Transform the Healthcare Workforce and Patient Experience with Cognitive AI

IPsoft Awarded New U.S. Patent for its Virtual Cognitive Agent Amelia

After an extensive approval process, IPsoft was granted an important patent directly associated with Amelia, the company’s AI platform. This patent forms an integral part of Amelia’s first iteration and has since been incorporated into her cognitive infrastructure. It has served a vital role in turning Amelia into the most preeminent cognitive technology in the artificial intelligence space. Continue reading IPsoft Awarded New U.S. Patent for its Virtual Cognitive Agent Amelia

IPsoft’s Amelia Expands Financial Services Experience with New Role at Digital Bank, Nordnet

IPsoft, the leading digital labor company announced that Nordnet, a digital Nordic bank serving Sweden, Norway, Denmark and Finland will integrate Amelia to enhance their current customer relations program. Beginning this fall, IPsoft’s Amelia, the most comprehensive and human artificial intelligence platform available on the market today, will enable Nordnet to scale customer interactions as Nordnet’s new digital employee. Continue reading IPsoft’s Amelia Expands Financial Services Experience with New Role at Digital Bank, Nordnet

Analyst Report Names Amelia as a Top Pick Virtual Agent for Enterprise Customer Service

IPsoft’s AI platform, Amelia, is recognized as a recommended product by industry analyst firm Forrester, in a new report published1. Across ten evaluation criteria for virtual agents, IPsoft, the digital labor company, was the only company to achieve eight differentiated rankings. Continue reading Analyst Report Names Amelia as a Top Pick Virtual Agent for Enterprise Customer Service

IPsoft Introduces the Most Human AI Technology on the Market

IPsoft, the digital labor company, has leapfrogged the current AI market by introducing the most comprehensive and human artificial intelligence platform available today, Amelia. The evolution of Amelia connects AI into the very heart of the enterprise and drives value all the way from front office to back office. Leveraging a unique combination of humanlike intelligence and machine powered analytics, Amelia will allow enterprises to scale customer interactions and transform end to end processes in order to become digital frontrunners. Continue reading IPsoft Introduces the Most Human AI Technology on the Market

IPsoft Collaborates with Penn State University to Advance Education and Innovation in Artificial Intelligence Technologies

IPsoft, the leading digital labor company announced a strategic relationship with Penn State University to advance the development of the autonomic and cognitive technologies that form the backbone of artificial intelligence. Through education, research and hands-on engagement, Penn State and IPsoft will prepare future leaders with the skills and knowledge they need to thrive in a leading-edge organization, where human and digital employees work together to realize competitive advantage. Continue reading IPsoft Collaborates with Penn State University to Advance Education and Innovation in Artificial Intelligence Technologies

IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017

NIA17-winner-BadgePRESS RELEASE: London, March 8, 2017 — Directors’ Club United Kingdom are delighted to announce IPsoft as the winner of the Live Chat Innovation category of this year’s UK National Innovation Awards. Continue reading IPsoft’s Amelia Wins UK National Innovation Award for Live Chat 2017