RingCentral Announces Carousel Industries as Strategic Partner to Expand Cloud Communications Solutions into Enterprises

PRESS RELEASE: RingCentral, a leading provider of enterprise cloud communications and collaboration solutions announced its new strategic partnership with Carousel Industries. Through Carousel Industries’s vast partner network, enterprise customers will now have access to RingCentral’s cloud communications and collaboration solutions to streamline business workflow and improve worker productivity. Continue reading RingCentral Announces Carousel Industries as Strategic Partner to Expand Cloud Communications Solutions into Enterprises

Tadiran Telecom Announces the Release of Aeonix Version 3 UC&C Solution

PRESS RELEASE: Tadiran Telecom, a global provider of Unified Communications & Collaboration (UC&C), Contact Center, and Control Room Software announced the release of Aeonix Version 3, the most powerful, robust and easy to use version of their Aeonix Unified Communications & Collaboration (UC&C) platform. Continue reading Tadiran Telecom Announces the Release of Aeonix Version 3 UC&C Solution

Pegasystems Partners with MuleSoft To Quickly Connect Pega Applications With Third-Party Data

Pegasystems announced the availability of the MuleSoft Certified API specification. This enables Pega customers to quickly integrate Pega applications with nearly any third-party application, system, and device through MuleSoft’s Anypoint Platform™. In addition, Pega has now joined the MuleSoft Technology Partner Program. Continue reading Pegasystems Partners with MuleSoft To Quickly Connect Pega Applications With Third-Party Data

Midland Heart receives Housing Innovation award

PRESS RELEASE: Midland Heart has won the ‘Most Innovative Housing IT System’ category at this year’s Housing Innovation awards for its proactive solution to address the impact of Universal Credit by introducing a new phone dialler system. Working in partnership with Rostrvm for Housing, developed an outbound dialling system which increases contact with customers by phone and text message. Continue reading Midland Heart receives Housing Innovation award

Westcon-Comstor Reports Accelerated Growth in Enghouse Interactive Contact Centre Revenues

PRESS RELEASE: Westcon-Comstor, has announced that sales revenues from its UCC Solutions Practice when partnering with Enghouse Interactive did increase by nearly 300% in 2016, when compared to the previous year. The dramatic growth was driven by the success in selling Microsoft Skype for Business applications into the contact centre space. Continue reading Westcon-Comstor Reports Accelerated Growth in Enghouse Interactive Contact Centre Revenues