Unify, the Atos brand for communications software and services announced it has appointed Paul Cunningham to the role of Chief Marketing Officer, with responsibility for all of Unify’s marketing activities for its OpenScape and Circuit solution portfolios. Cunningham will also join the Unify Executive Committee. Continue reading Unify Names Industry Veteran Paul Cunningham Chief Marketing Officer
Monthly Archives: February 2017
Convergys announces growth in Honduras
PRESS RELEASE: Convergys Corporation, global leader in customer management, revealed the opening of 300 new jobs in Honduras, to start in the next three months. Interested candidates may visit us at our offices in Altia Park, tower #2, 3rd floor, Monday – Friday from 8am – 5pm or apply online in our Facebook /Convergys. The new team members will work in the areas of customer service and must be fully proficient in English. Continue reading Convergys announces growth in Honduras
eg solutions wins £692,000 Public Sector Software Contract
PRESS RELEASE: eg solutions plc, the back office workforce optimisation provider, is pleased to announce that the Company has won a £692,000 contract (the “Contract”) to implement its eg operational intelligence® software within the public sector. Approximately £500,000 of revenues from the Contract will be recognisable in the current financial year. Continue reading eg solutions wins £692,000 Public Sector Software Contract
Junction partners with SunLife to launch new multi-product insurance proposition
PRESS RELEASE: Junction, BGL Group’s partnerships business, has signed a five-year contract to provide home and motor insurance products to leading insurer SunLife. The deal marks the next stage of SunLife’s expansion into the general insurance market and will see the brand offering motor insurance for the first time, along with a revamped and improved home insurance product. All policies will be 5* Defaqto rated, reflecting the comprehensive benefits and cover on offer. Continue reading Junction partners with SunLife to launch new multi-product insurance proposition
Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC
Pegasystems announced that Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) now enable banks to leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market. By unifying Pega® Robotic Automation within Pega CLM and Pega KYC, global financial institutions can automate repetitive manual tasks in onboarding and KYC remediation processes to ultimately improve the customer experience. Continue reading Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC
Avaya Expands Global Alliance with Salesforce Service Cloud
PRESS RELEASE: Avaya announced an expanded alliance with Salesforce Service Cloud to deliver solutions that more deeply integrate the contact center products of the two companies. The expanded alliance will focus on cloud-based solutions that enable seamless access, greater contextual awareness and rapid, knowledgeable service at all points along the customer journey — making it easier for businesses to meet the digital demands of today’s customers. Continue reading Avaya Expands Global Alliance with Salesforce Service Cloud