Orange Business Services has been selected as the global supplier of Nespresso’s guest Wi-Fi and internet service, which will be rolled out in most of its standalone boutiques on five continents. The service will help Nespresso bridge its in-store customer experience with its digital channels. Continue reading Nespresso improves user experience at boutiques worldwide with guest Wi-Fi service from Orange Business Services
Daily Archives: October 30, 2017
TELUS International to acquire Xavient Information Systems
TELUS International, a leading global business process and information technology services provider, is pleased to announce plans to acquire Xavient Information Systems, a global IT consulting and next-generation software services company with approximately 1,800 employees. Continue reading TELUS International to acquire Xavient Information Systems
83% of Financial Services Organizations Find Customer Authentication Experience Key Driver In Omni-Channel Authentication Management
NICE Actimize, a NICE business, has released a joint survey with PwC which outlined the state of omni-channel authentication strategies at financial services organizations (FSOs), observing that only 28 percent of FSOs have fully implemented cross-channel authentication management. Continue reading 83% of Financial Services Organizations Find Customer Authentication Experience Key Driver In Omni-Channel Authentication Management