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Daily Archives: December 6, 2017

Outsourcing

Sanitas Trusts Atento to Strengthen its Commercial Strategy in Spain

December 6, 2017 Sam Heggie-Collins

Atento, the leading provider of CRM/BPO in Latin America, and one of the top five providers worldwide, will provide sales services to Sanitas, a leading company in healthcare and wellbeing services in Spain, strengthening the company dental insurance sales strategy. Continue reading Sanitas Trusts Atento to Strengthen its Commercial Strategy in Spain →

Who's Buying What?

Optus Business And Hastings Deering Sign New Three-Year Strategic Partnership

December 6, 2017 Sam Heggie-Collins

Optus Business announced a three year whole-of-business ICT contract with Hastings Deering, one of the world’s largest Caterpillar dealer networks, to deliver a range of telecommunications and managed services. Continue reading Optus Business And Hastings Deering Sign New Three-Year Strategic Partnership →

Uncategorized

NICE Robotic Process Automation and Desktop Analytics Rated a Market Leader in Product Satisfaction

December 6, 2017 Sam Heggie-Collins

NICE announced that it has been recognized as a market leader in customer satisfaction for its robotic process automation and desktop analytics solutions, according to a new report by DMG Consulting LLC. Continue reading NICE Robotic Process Automation and Desktop Analytics Rated a Market Leader in Product Satisfaction →

Guest Content

Practical ways to digitalize the customer experience, the latest blog from Teleopti

December 6, 2017 Sam Heggie-Collins

Teleopti’s Product Manager Jeremy Hamill-Keays explores the brave new world of digitalization and takes a look at three innovations worth watching… Continue reading Practical ways to digitalize the customer experience, the latest blog from Teleopti →

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