Along with personalized insights and automated processes, the rise in AI, has also brought a disconnect with it. In its latest study, PointSource, a Globant company, found that many consumers have already had a taste of AI, but there is still a gap when it comes to understanding and accepting its applications, such as chatbots. Continue reading PointSource, a Globant Company, Releases New Data Showing The Implication of AI investments and Consumers’ Current Relationship With Chatbots
Monthly Archives: January 2018
Sangoma Announces Sixth Acquisition In Six Years
Sangoma Technologies, a trusted leader in delivering Unified Communications solutions for SMBs, Enterprises, OEMs, and Service Providers, both on-premises and in the cloud announced the acquisition of all key assets of the Converged Communication Division from Dialogic Corporation. Continue reading Sangoma Announces Sixth Acquisition In Six Years
Accenture Completes Acquisition of Altima, Strengthening its Leading Customer Experience Capabilities
Accenture has completed its acquisition of Altima, a full-service digital commerce agency, headquartered in France. Continue reading Accenture Completes Acquisition of Altima, Strengthening its Leading Customer Experience Capabilities
Datacom to provide client enquiry services for Dept of Home Affairs
Datacom announced they have entered into a 3-year contract with the Department of Home Affairs to provide client enquiry services as part of the Department’s programme to modernise its visa and citizenship services. Continue reading Datacom to provide client enquiry services for Dept of Home Affairs
Avaya Names Mercer Rowe to Lead New Cloud Business
Avaya announced the appointment of Mercer Rowe as senior vice president and general manager of Avaya Cloud, a newly formed organization with a singular focus on driving cloud products and services for Avaya. Continue reading Avaya Names Mercer Rowe to Lead New Cloud Business
TeleWare continues innovation drive with new head of development
Leading communication technology business, TeleWare, today announces the appointment of Paul Davison as head of development. Paul brings invaluable product innovation and development experience from multiple sectors to TeleWare. Continue reading TeleWare continues innovation drive with new head of development