Hinduja Global Solutions (HGS) has announced that its subsidiary Hinduja Global Solutions UK Ltd has been awarded a new 2-year contract from the Crown Commercial Government Contact Centre Framework for the Money Advice Service.

The Money Advice Service is a UK-wide, independent service set up to improve people’s ability to manage their financial affairs. HGS will be providing the public with free and impartial money guidance by phone, email and webchat through a new Customer Advisor team in Selkirk, which went live on Wednesday 1stAugust.

“We are delighted to enter into this new partnership with Money Advice Service, which provides support to so many people who need it.” Said Adam Foster, CEO HGS Europe.“We have created a service which will continue to evolve, improving the quality of and people’s access to impartial money advice. We are committed to working with the Money Advice Service to deliver intelligent new ways to innovate and make the service accessible to everyone who needs it, when and where they need support.”

John-Penberthy Smith, Customer Director at the Money Advice Service said: “We’re pleased to be working with our partners HGS to provide free and impartial money guidance through our new Contact Centre in Selkirk. We have a great Customer Advisor Team ready to support the thousands of people who come to us each week seeking help on how to manage their money. Last year, our call centre delivered money guidance to over two hundred thousand people and we’re delighted to be taking this work forward with our new partners.”

HGS are hiring 33 advisors in their location in Selkirk