eGain, the leading provider of cloud-based customer engagement solutions announced the immediate availability of eGain Cloud AlwaysOn. An industry-first offering of its kind in digital customer engagement, eGain Cloud AlwaysOn exceeds critical system availability requirements of its global financial, telco, government, and healthcare clients. Continue reading eGain Cloud AlwaysOn™ Slays the “Scheduled Maintenance Downtime” Dragon for Digital Customer Engagement
Daily Archives: August 3, 2018
Clarabridge Announces Support for WhatsApp Business
Clarabridge announced it is an official solution provider for WhatsApp Business. Beginning with a limited availability roll out, selected brands using CX Social, a dedicated social media management product from Clarabridge, can now extend their customer service by communicating with their consumers via WhatsApp messaging. Continue reading Clarabridge Announces Support for WhatsApp Business
Nintex Acquires Process Management Leader Promapp
Nintex, the world’s leader in intelligent process automation (IPA), is pleased to announce it has acquired Promapp, a business process management software company which provides partners and customers new tools to better optimize business processes through a market leading visual process mapping solution. Continue reading Nintex Acquires Process Management Leader Promapp
Paul Andrews joins Rostrvm
Rostrvm continues to grow and is pleased to welcome Paul Andrews, Business Development Manager, to the talented call handling and contact centre software team. Continue reading Paul Andrews joins Rostrvm