[24]7.ai, a global leader in intent-driven customer engagement solutions, and KPMG LLP, the U.S. audit, tax and advisory firm, are teaming to help companies enhance the customer service experience and accelerate digital transformation, while reducing their overall cost to serve customers. Continue reading [24]7.ai and KPMG Align to Bring Intent-Driven Customer Engagement Solutions to Large Enterprises
Daily Archives: August 28, 2018
Monet Software Announces Workforce Management for Amazon Connect
Monet Software, a leading provider of cloud-based Workforce Optimization solutions and a member of the AWS Partner Network, announced the release of an integrated offering with Amazon Connect. Continue reading Monet Software Announces Workforce Management for Amazon Connect
Cognizant to Acquire SaaSfocus to Expand Salesforce Cloud Consulting Capabilities
Cognizant announced it has agreed to acquire SaaSfocus, a privately-held consulting firm specializing in digital transformation, leveraging the Salesforce Platform. The transaction is expected to close in the fourth quarter of 2018, subject to certain closing conditions. Financial details were not disclosed. Continue reading Cognizant to Acquire SaaSfocus to Expand Salesforce Cloud Consulting Capabilities